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9.4 Excelent 836 evaluări
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9.4
Review score
Camere
9.6
Personal
9.4
Curatenie
9.6
Sauna
9.6
Mic dejun
9
Meniu Restaurant
8.6
Piscina
9.8
Raport calitate pret
9
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RRoncevic
Serbia
8.3Comentariu trimis pe 29 November 2025Foarte Bun
· The staff is very friendly. Black women ( unfortunatly dont know the name because she dont have id with name ob) on the upper reception desk is so kind, warm and helpfull.· unfortunately the rooms are not clean enough. The toilet was not clean enough, the wall behind the bed was also not clean, and neither was the floor.Thank you for taking the time to share your feedback with us. We\'re delighted to hear that you had a positive experience with our staff, especially with the lady at the upper reception desk. Your kind words will surely be shared with her. We sincerely apologize for the cleanliness issues you encountered in your room. Please know that we take your comments seriously and will address this with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a better experience in the future.Sejur în November 2025 -
PPakovic
Serbia
6.8Comentariu trimis pe 29 November 2025
Bun
· Rooms, Aqua world slides· So let's start, The whole idea of a hotel with spa and aqua facilities is good. The pools and water facilities for children are excellent and we older people enjoyed it too. The toilets at the water facilities are not that clean. The rooms are nice and clean but don't be surprised if you come back from the pool wet in a bathrobe to the room with the children and find the window open that the maids left and it's 2 degrees outside as we experienced. You only have towels for the room, for the water world you have to have your own or the hotel will be happy to sell or rent them and charge you. The food is mediocre but every day IDENTICAL! We were there for 5 days and every day everything was literally the same for breakfast. There is no exchange office in the hotel! They don't accept AMERICAN EXPRESS cards but they don't know that themselves and it doesn't say that anywhere. I had a very bad experience because when I was checking out, when I had to pay, the card I had money on couldn't go through, they didn't want to accept euros and there was no exchange office. They forced me to go all the way to the city to exchange money and they wanted to keep my passport and in Romania no exchange office will exchange money without a passport. I was with small children and during that time, while all this was happening, the maid asked me to leave the room 3 times. The staff is extremely unfriendly and unwelcoming! Overall ok but I will never come back for sure!Dear Milos, Thank you for taking the time to share your impressions of your recent stay with us. We are glad to hear that you and your family enjoyed our pools and aqua facilities, and that the room cleanliness met your expectations. We are, however, sorry to learn that certain aspects of your stay did not meet your expectations. Please allow us to clarify a few points: - Payment methods: As stated on our website and booking confirmation, we do not accept American Express cards. We regret the inconvenience this caused during your checkout. - Currency policy: Romanian law does not allow hotels to accept euros directly, as the national currency is the leu (RON). For this reason, we cannot process payments in euros, and we always recommend guests prepare local currency in advance. - Towels: The towels provided in the rooms are intended for in-room use only. This is also mentioned in the confirmation email. For the aqua facilities, guests may bring their own towels or rent/purchase them at reception. - Breakfast: Our breakfast service follows the standard hotel model, offering a consistent selection each morning. While the items remain the same daily, they are chosen to provide a balanced and reliable start to the day. We regret that you experienced discomfort with the window left open and that our staff interactions did not leave you with a welcoming impression. Your comments regarding cleanliness at the water facilities and staff approach have been shared with our team for review and improvement. We truly value your feedback, as it helps us refine our services. While we are sorry that your overall experience did not encourage you to return, we hope you will reconsider in the future and allow us the opportunity to provide you with a more seamless stay. Warm regards, Amazonia Apartments TeamSejur în November 2025 -
BBocman
Romania
10Comentariu trimis pe 26 November 2025Excelent
· Excelent!Va multumim si va reasteptam!Sejur în November 2025 -
CCalin Ionut
Romania
9.8Comentariu trimis pe 24 November 2025
Excelent
· Foarte bună.Mulțumim mult pentru recenzia ta excelentă și pentru că ai ales Amazonia Apartments! Suntem bucuroși să aflăm că ai avut o experiență plăcută și că ai apreciat facilitățile noastre. Apreciem feedbackul tău privind raportul calitate-preț și vom continua să lucrăm pentru a oferi cele mai bune servicii. Te așteptăm cu drag să revii!Sejur în November 2025 -
UUifalean
Romania
10Comentariu trimis pe 24 November 2025
Excelent
· Super curat si foarte frumos absolut tot. Am fost pentru prima data si a meritat, o sa revenim cu drag.· Ceva contra nu cred ca as avea atat ca si o simpla parere as pune o muzica ambientala pe fundal la piscine sau la spa.Îți mulțumim mult pentru recenzia minunată și pentru faptul că ai ales Amazonia Apartments pentru sejurul tău! Suntem încântați să aflăm că ți-a plăcut experiența la noi și că ai simțit că totul a fost pe măsura așteptărilor tale. Apreciem sugestia ta legată de muzica ambientală și o vom lua în considerare pentru a îmbunătăți și mai mult atmosfera. Abia așteptăm să te revedem! Cu drag, echipa Amazonia Apartments.Sejur în November 2025 -
EEusebiu Patriciu
Romania
10Comentariu trimis pe 22 November 2025
Excelent
· O experienta minunata. Totul la superlativ, curatenie, mancare buna, aquapark potrivit pentru copii de toate varstele. Vom reveni si in vara, am inteles ca urmeaza ceva spectaculos afara, topogane noi, mai mari. Abia asteptam.Vă mulțumim din suflet pentru recenzia minunată! Suntem încântați să aflăm că ați avut parte de o experiență plăcută la Amazonia și că ați apreciat toate facilitățile si serviciile noastre. Ne bucurăm să vă avem din nou alături în vară și suntem siguri că noile tobogane vor adăuga și mai multă distracție șederii dumneavoastră. Vă reașteptăm cu drag!Sejur în November 2025 -
SSerban
Romania
10Comentariu trimis pe 21 November 2025
Excelent
· A fost superMultumim si va mai asteptam cu multa placere!Sejur în November 2025 -
TTatjana
Serbia
10Comentariu trimis pe 20 November 2025
Excelent
· Divno iskustvo!Sve je u sluzbi uzitka I opustenosti gostiju.Hvala vam puno na divnoj recenziji! Drago nam je da ste uživali u boravku kod nas i da ste se osećali opušteno. Nadamo se da ćemo vas uskoro ponovo ugostiti!Sejur în November 2025 -
ZZivkovic
Serbia
8.5Comentariu trimis pe 20 November 2025
Foarte Bun
· very good, rooms could be more wormer· almoust perfectThank you for taking the time to share your feedback! We’re delighted to hear you enjoyed your stay and appreciated our staff and facilities. We’ve noted your suggestion about the room temperature and will take it into consideration. We hope to have the pleasure of welcoming you back to Amazonia Apartments for an even more comfortable experience. Safe travels!Sejur în November 2025 -
VVladimir
Romania
9.8Comentariu trimis pe 17 November 2025
Excelent
· Foarte frumos.Va multumim si va reasteptam cu deosebita placere!Sejur în November 2025