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9.4 Ausgezeichnet 842 Bewertungen
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9.4
Review score
Zimmer
9.6
Hotelpersonal
9.4
Sauberkeit
9.6
Sauna
9.6
Frühstück
9.2
Restaurant-Menü
8.6
Pool
9.8
Preis-Leistungs-Verhältnis
9
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ZZivanovic
Serbia
9.5Beantwortet auf 08 December 2025Ausgezeichnet
· We enjoy everything. Very friendly people on a reception of The hotel! Aqua park as well as spa zone are amazing.· Food on The restaurant in Aqua park could be better .Thank you so much for your wonderful feedback! We\'re thrilled to hear that you enjoyed your stay at Amazonia Apartments and that you found our staff friendly and the amenities to your liking. We appreciate your input regarding the food at the Aqua park restaurant and will certainly take it into consideration. We hope to welcome you back soon for another great experience!Blieb December 2025 -
DDaraban
Romania
9.3Beantwortet auf 06 December 2025Ausgezeichnet
· Foarte curat si ingrijit.Vă mulțumim mult pentru recenzia detaliată și pentru aprecierile generoase! Ne bucurăm să aflăm că ați avut o experiență plăcută la Amazonia Apartments și că ați găsit camerele și personalul la înălțimea așteptărilor dumneavoastră. Vom ține cont de feedback-ul legat de saună și meniul restaurantului pentru a îmbunătăți și mai mult serviciile noastre. Sperăm să vă avem din nou ca oaspete în curând!Blieb December 2025 -
ZZoran
Serbia
10Beantwortet auf 05 December 2025
Ausgezeichnet
· Sve je veoma izuzetno.Hvala vam puno na prelepim rečima! Drago nam je da ste uživali u boravku kod nas i da ste zadovoljni svim aspektima naše usluge. Radujemo se prilici da vas ponovo ugostimo la Amazonia Apartments!Blieb December 2025 -
RRUSAN
Romania
8.9Beantwortet auf 02 December 2025
Sehr gut
· totul este foarte frumos, curat, ingrijit· Deserturi congelate si dezghetate. Tartele au fost dezghetate partial, inca erau partial congelate. Gogosi congelate, tarta. Doar clatitele si bananele erau ``preparate``. Desertul nu a fost deloc atractiv nici ca aspect nici ca gust/ calitateDraga Diana, iti multumim pentru sedere si pentru observatiile din recenzie, pe care le-am transmis deja colegilor responsabili de la restaurant. Ne bucuram ca - in rest - sederea voastra a fost una placuta si va mai asteptam cu multa placere. Sarbatori Fericite!Blieb November 2025 -
KKozomara
Serbia
10Beantwortet auf 01 December 2025
Ausgezeichnet
· Everthing :)· /Dear Radmila, a Big Thank You for.... \"Everything :)\"! Hope to see you again soon!Blieb November 2025 -
RRoncevic
Serbia
8.3Beantwortet auf 29 November 2025
Sehr gut
· The staff is very friendly. Black women ( unfortunatly dont know the name because she dont have id with name ob) on the upper reception desk is so kind, warm and helpfull.· unfortunately the rooms are not clean enough. The toilet was not clean enough, the wall behind the bed was also not clean, and neither was the floor.Thank you for taking the time to share your feedback with us. We\'re delighted to hear that you had a positive experience with our staff, especially with the lady at the upper reception desk. Your kind words will surely be shared with her. We sincerely apologize for the cleanliness issues you encountered in your room. Please know that we take your comments seriously and will address this with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a better experience in the future.Blieb November 2025 -
PPakovic
Serbia
6.8Beantwortet auf 29 November 2025
Gut
· Rooms, Aqua world slides· So let's start, The whole idea of a hotel with spa and aqua facilities is good. The pools and water facilities for children are excellent and we older people enjoyed it too. The toilets at the water facilities are not that clean. The rooms are nice and clean but don't be surprised if you come back from the pool wet in a bathrobe to the room with the children and find the window open that the maids left and it's 2 degrees outside as we experienced. You only have towels for the room, for the water world you have to have your own or the hotel will be happy to sell or rent them and charge you. The food is mediocre but every day IDENTICAL! We were there for 5 days and every day everything was literally the same for breakfast. There is no exchange office in the hotel! They don't accept AMERICAN EXPRESS cards but they don't know that themselves and it doesn't say that anywhere. I had a very bad experience because when I was checking out, when I had to pay, the card I had money on couldn't go through, they didn't want to accept euros and there was no exchange office. They forced me to go all the way to the city to exchange money and they wanted to keep my passport and in Romania no exchange office will exchange money without a passport. I was with small children and during that time, while all this was happening, the maid asked me to leave the room 3 times. The staff is extremely unfriendly and unwelcoming! Overall ok but I will never come back for sure!Dear Milos, Thank you for taking the time to share your impressions of your recent stay with us. We are glad to hear that you and your family enjoyed our pools and aqua facilities, and that the room cleanliness met your expectations. We are, however, sorry to learn that certain aspects of your stay did not meet your expectations. Please allow us to clarify a few points: - Payment methods: As stated on our website and booking confirmation, we do not accept American Express cards. We regret the inconvenience this caused during your checkout. - Currency policy: Romanian law does not allow hotels to accept euros directly, as the national currency is the leu (RON). For this reason, we cannot process payments in euros, and we always recommend guests prepare local currency in advance. - Towels: The towels provided in the rooms are intended for in-room use only. This is also mentioned in the confirmation email. For the aqua facilities, guests may bring their own towels or rent/purchase them at Aquapark reception. - Breakfast: Our breakfast service follows the standard hotel model, offering a consistent selection each morning. While the items remain the same daily, they are chosen to provide a balanced and reliable start to the day. We regret that you experienced discomfort with the window left open and that our staff interactions did not leave you with a welcoming impression. Your comments regarding cleanliness at the water facilities and staff approach have been shared with our team for review and improvement. We truly value your feedback, as it helps us refine our services. While we are sorry that your overall experience did not encourage you to return, we hope you will reconsider in the future and allow us the opportunity to provide you with a more seamless stay. Warm regards, Amazonia Apartments TeamBlieb November 2025 -
BBocman
Romania
10Beantwortet auf 26 November 2025
Ausgezeichnet
· Excelent!Va multumim si va reasteptam!Blieb November 2025 -
CCalin Ionut
Romania
9.8Beantwortet auf 24 November 2025
Ausgezeichnet
· Foarte bună.Mulțumim mult pentru recenzia ta excelentă și pentru că ai ales Amazonia Apartments! Suntem bucuroși să aflăm că ai avut o experiență plăcută și că ai apreciat facilitățile noastre. Apreciem feedbackul tău privind raportul calitate-preț și vom continua să lucrăm pentru a oferi cele mai bune servicii. Te așteptăm cu drag să revii!Blieb November 2025 -
UUifalean
Romania
10Beantwortet auf 24 November 2025
Ausgezeichnet
· Super curat si foarte frumos absolut tot. Am fost pentru prima data si a meritat, o sa revenim cu drag.· Ceva contra nu cred ca as avea atat ca si o simpla parere as pune o muzica ambientala pe fundal la piscine sau la spa.Îți mulțumim mult pentru recenzia minunată și pentru faptul că ai ales Amazonia Apartments pentru sejurul tău! Suntem încântați să aflăm că ți-a plăcut experiența la noi și că ai simțit că totul a fost pe măsura așteptărilor tale. Apreciem sugestia ta legată de muzica ambientală și o vom lua în considerare pentru a îmbunătăți și mai mult atmosfera. Abia așteptăm să te revedem! Cu drag, echipa Amazonia Apartments.Blieb November 2025